The purpose of this position is to facilitate the process of new case filings in the court. Assisting with customer service over the phone or in person. Processing mail, motions and completing other procedures as required for case management. Customer assistance more detailed in nature relating to civil matters, orders of protection, injunctions of harassment and forcible detainers. Assisting criminal clerk with sentencing more detailed in nature for criminal cases requiring fine and surcharge details. This position processes incoming cases and orders, maintains files, provides customer service and provides backup assistance as a criminal clerk.