- Provides customer service by answering inquiries on cases regarding fines, fees, payments, due dates, warrants, suspensions, and requirement compliance; answers telephone and provides customer service including greeting the public, providing filing information for cases, accepting payments, issuing receipts, rescheduling court dates and responding to general inquiries.
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- Receives and processes court payments, issues receipts, reschedules court payment due dates, updates address and phone number information and processes bonds to appropriate folders; enters payment information into computer system. Receives and examines legal documents for sufficiency, completeness, conformity, jurisdiction and/or validity before acceptance for action by the Court; certifies or files documents; open Court cases in court system; prepares document files; files a variety of legal documents and related case materials, searches for missing files; copies materials requested from files and sends to requesting individual/agencies; follows procedures for updating, scanning and/or purging files.
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- Enters and tracks data in automated cases management system; queries automated docket to extract and provide case information.
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- Assists the public either on the phone or over the counter in the use of court forms, document filing procedures and other such matters requiring the application of technical/legal/judicial procedures and practices; receives and completes orders for services/materials from public or employees; evaluates need for service and directs individual/calls to appropriate office; assists individuals in locating material/information; explains fees and fines.
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- Issues warrants; prepares related files and dockets entries. Responds to inquiries from the public, attorneys, case witnesses, and law enforcement representatives; gathers information needed to respond to inquiries by researching case status, case documents and the notations or rules/procedures/codes on specific questions which requires distinguishing between, and consideration of, sensitive/protected public information and may require understanding or interpretation/explanation of legal documents, legal/court procedure regarding case/processing and status; makes copies of files and requests in accordance with department policy.
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- Receives, computes, classifies and posts fees and/or fines for criminal, criminal traffic and civil cases; issues receipts; posts and reconciles account records for daily activity.
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- Analyzes, dockets, indexes and processes legal documents, judgments, and minute entries as required; prepares legal documentation pursuant to court orders, rules and statutes.
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- Issues warrants and sanctions to help ensure efficient case flow in the Court. Composes correspondence to Defendants, law enforcement, attorneys and other entities.
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- Uses office equipment such as copiers, cash registers, scanner and computers. Must have some knowledge in computer software such as Word, Excel, etc. Compose written documents and prepare routine reports and correspondence related to official court actions.
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